Elite Business Coaching

HELPING JANITORIAL BUSINESSES SCALE UP

June 18, 2019

As owners of cleaning companies, we are often cautious about sharing financial information with our management team. As a general rule, it is fear that drives this decision. We are afraid of how our team will respond when they see how much money this or that account generates. As we all...

June 4, 2019

This morning I had a phone call with the owner of a cleaning company who recently joined our mastermind group. Something he had struggled with over the last couple of years was trying to grow his business. Based on some advice he had received from a business consultant, he was attemptin...

May 21, 2019

Most managers and supervisors will not stay in their position forever. Some will quit, others will retire, and hopefully many will move up in the company. The inevitable consequence is that these positions will need to be filled. While some of these roles will be backfilled by hiring fr...

May 14, 2019

So I’ve been in the cleaning business for nearly 12 years and I’m ashamed to say that I just learned how cleaner turnover affects the amount of unemployment tax we pay. I had naively assumed each employee had a certain tax associated with their pay and this was fixed. Sure, the rate cou...

May 1, 2019

At some point in the future, you will likely be faced with the decision of selling your janitorial company. Maybe you will reach retirement age. Or perhaps you will reach a plateau that you aren’t prepared to rise above. Whatever the reason, we should always be building our business in...

April 24, 2019

Part of the process of selling janitorial services is being able to coach the prospect on how to make an informed buying decision. We often loose bids due to price or some other factor, when in reality we know our company would have been the best choice for the customer. How can we help...

April 9, 2019

If you've been in the janitorial industry for any length of time, you know that managing accounts and cleaners can be a very stressful task. In fact, I would argue this is the most difficult and stressful job in the company. In this short video, I want to offer 2 tips to make that job a...

April 3, 2019

Finding and keeping quality people is probably the biggest challenge we face as owners or leaders in the BSC industry. Additionally, filling our team with quality individuals is the key to our success or failure. As Peter Drucker said: “…the only thing that differentiates one business f...

March 26, 2019

Every month, our Elite BSC Mastermind Group hosts a webinar for the group members. In the previous two blogs, I wrote on two of the issues we discussed in our most recent webinar: cleaner raises and sales compensation plan. I now want to give you the opportunity to watch the webinar in...

March 20, 2019

During our most recent Elite BSC Mastermind Webinar, we fielded questions from our 70+ member owners. I wish to tackle one of those questions today. In fact, this is a question I am asked nearly every month. “What sort of compensation plan should I have for my sales rep?” Many janitoria...

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JORDAN TONG

CEO Frantz Building Services

CEO Elite Business Coaching

BSC Coach & Consultant

 

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319 W. 2nd St., Owensboro, KY 42303

Phone: 270-903-4330

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