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319 W. 2nd St., Owensboro, KY 42303

Phone: 270-903-4330

Losing Large Accounts - Part 2

February 20, 2018

In last week's article, we discussed an account my company lost. While all lost business hurt, that one was not as painful as what I describe here. In this short video, I explain how we lost a very profitable account in our niche...and tell you how the customer told us how awesome we are in their cancellation letter (not much of a consolation). 

 

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