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319 W. 2nd St., Owensboro, KY 42303

Phone: 270-903-4330

Elite Business Coaching

HELPING JANITORIAL BUSINESSES SCALE UP

January 6, 2020

How can we turn our big goals into a plan that actually delivers results? How often have we set big goals for the upcoming year, or perhaps for the next 5 or 10 years, only to see them unachieved? Unless you’ve been hiding under a rock, you are familiar with principles of Jim Collins’ G...

December 11, 2019

With the year coming to a close, janitorial contractors should be planning for 2020. A new year means a fresh start, possibilities, and hope for the future. But how do you plan for a new year? If we are honest with ourselves, plans are often created, resolutions made, but results are ra...

November 27, 2019

As a janitorial contractor, I love the months of November and December. Sure, I love the holidays, what they represent, and spending time with family and friends. But I also love that November and December have fewer working days than most other months of the year. In a business where t...

November 13, 2019

One of the biggest challenges we face as cleaning companies is getting great people on our team and keeping them there. I can attest from personal experience that it is hard to retain top level talent in our organizations. What we have learned over the years is the need to create a cult...

October 16, 2019

Ask yourself this question: What customers should I not do business with? As our cleaning company has grown over the years, we have become more selective in the types of accounts we target. There was a time when any customer would be accepted, but eventually we placed minimum revenue li...

July 23, 2019

The janitorial business is basically a people business. You don't have some piece of proprietary technology that churns out widgets. Rather, assembling a stellar team and leading them to serve others determines success in the cleaning industry. To make this happen, you must have the rig...

July 10, 2019

Over the last two years, my janitorial company had been looking for our first acquisition to help with expansion into new geographic territories. While we had not saturated all our existing markets, new growth in those markets was getting harder to achieve. However, as we pushed outward...

June 18, 2019

As owners of cleaning companies, we are often cautious about sharing financial information with our management team. As a general rule, it is fear that drives this decision. We are afraid of how our team will respond when they see how much money this or that account generates. As we all...

May 21, 2019

Most managers and supervisors will not stay in their position forever. Some will quit, others will retire, and hopefully many will move up in the company. The inevitable consequence is that these positions will need to be filled. While some of these roles will be backfilled by hiring fr...

May 14, 2019

So I’ve been in the cleaning business for nearly 12 years and I’m ashamed to say that I just learned how cleaner turnover affects the amount of unemployment tax we pay. I had naively assumed each employee had a certain tax associated with their pay and this was fixed. Sure, the rate cou...

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JORDAN TONG

CEO Frantz Building Services

CEO Elite Business Coaching

 

I teach janitorial business owners and leaders how scale up their company, gain more freedom, increase profits, and have more impact. I want to see our industry turned upside down and overrun with amazing companies and passionate servant leaders.

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