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319 W. 2nd St., Owensboro, KY 42303

Phone: 270-903-4330

Elite Business Coaching

HELPING JANITORIAL BUSINESSES SCALE UP

January 6, 2020

How can we turn our big goals into a plan that actually delivers results? How often have we set big goals for the upcoming year, or perhaps for the next 5 or 10 years, only to see them unachieved? Unless you’ve been hiding under a rock, you are familiar with principles of Jim Collins’ G...

December 11, 2019

With the year coming to a close, janitorial contractors should be planning for 2020. A new year means a fresh start, possibilities, and hope for the future. But how do you plan for a new year? If we are honest with ourselves, plans are often created, resolutions made, but results are ra...

November 13, 2019

One of the biggest challenges we face as cleaning companies is getting great people on our team and keeping them there. I can attest from personal experience that it is hard to retain top level talent in our organizations. What we have learned over the years is the need to create a cult...

September 23, 2019

As the CEO of a janitorial company with over 500 employees, I am convinced humility is the key trait leaders must possess, all skill-sets being equal. In fact, I would take a less-skilled, humble leader over an arrogant, highly skilled individual. But for all of our talk on humility, we...

July 23, 2019

The janitorial business is basically a people business. You don't have some piece of proprietary technology that churns out widgets. Rather, assembling a stellar team and leading them to serve others determines success in the cleaning industry. To make this happen, you must have the rig...

July 10, 2019

Over the last two years, my janitorial company had been looking for our first acquisition to help with expansion into new geographic territories. While we had not saturated all our existing markets, new growth in those markets was getting harder to achieve. However, as we pushed outward...

April 3, 2019

Finding and keeping quality people is probably the biggest challenge we face as owners or leaders in the BSC industry. Additionally, filling our team with quality individuals is the key to our success or failure. As Peter Drucker said: “…the only thing that differentiates one business f...

March 12, 2019

Our BSC mastermind group recently hosted a Q&A webinar where our 75 members submitted questions. One of the questions we received - and one I’ve long wrestled with - was this: “Should cleaner pay be increased with each successive year of employment, even when the customer price hasn’t b...

February 12, 2019

I grew up a sports fanatic. As a diehard Kentucky Basketball fan, my entire childhood revolved around playing basketball. I played travel ball, competed in skills tournaments, and averaged 17 points per game as a teen. In high school, I gave up basketball for my newfound love of running...

January 9, 2019

What gets passed of as leadership in the BSC industry is often nothing more than management practices. Because of this confusion, owners often don't know exactly how they should be spending their time both in and on the business. Should I be selling? Meeting with customers? Designing pr...

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JORDAN TONG

CEO Frantz Building Services

CEO Elite Business Coaching

 

I teach janitorial business owners and leaders how scale up their company, gain more freedom, increase profits, and have more impact. I want to see our industry turned upside down and overrun with amazing companies and passionate servant leaders.

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