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319 W. 2nd St., Owensboro, KY 42303

Phone: 270-903-4330

Elite Business Coaching

HELPING JANITORIAL BUSINESSES SCALE UP

November 27, 2019

As a janitorial contractor, I love the months of November and December. Sure, I love the holidays, what they represent, and spending time with family and friends. But I also love that November and December have fewer working days than most other months of the year. In a business where t...

November 13, 2019

One of the biggest challenges we face as cleaning companies is getting great people on our team and keeping them there. I can attest from personal experience that it is hard to retain top level talent in our organizations. What we have learned over the years is the need to create a cult...

May 21, 2019

Most managers and supervisors will not stay in their position forever. Some will quit, others will retire, and hopefully many will move up in the company. The inevitable consequence is that these positions will need to be filled. While some of these roles will be backfilled by hiring fr...

May 14, 2019

So I’ve been in the cleaning business for nearly 12 years and I’m ashamed to say that I just learned how cleaner turnover affects the amount of unemployment tax we pay. I had naively assumed each employee had a certain tax associated with their pay and this was fixed. Sure, the rate cou...

April 3, 2019

Finding and keeping quality people is probably the biggest challenge we face as owners or leaders in the BSC industry. Additionally, filling our team with quality individuals is the key to our success or failure. As Peter Drucker said: “…the only thing that differentiates one business f...

March 26, 2019

Every month, our Elite BSC Mastermind Group hosts a webinar for the group members. In the previous two blogs, I wrote on two of the issues we discussed in our most recent webinar: cleaner raises and sales compensation plan. I now want to give you the opportunity to watch the webinar in...

March 20, 2019

During our most recent Elite BSC Mastermind Webinar, we fielded questions from our 70+ member owners. I wish to tackle one of those questions today. In fact, this is a question I am asked nearly every month. “What sort of compensation plan should I have for my sales rep?” Many janitoria...

March 12, 2019

Our BSC mastermind group recently hosted a Q&A webinar where our 75 members submitted questions. One of the questions we received - and one I’ve long wrestled with - was this: “Should cleaner pay be increased with each successive year of employment, even when the customer price hasn’t b...

December 4, 2018

Front line managers and supervisors are the lifeblood of your janitorial business. A poor manager can run off both employees and customers while an excellent manager can lower turnover and increase customer retention. Arguably the hardest job in the company, field managers carry a heavy...

November 27, 2018

Hope is the fuel of the human soul, the promise of a better future. Not only do we need hope as individuals, but our businesses need it as well. Our team needs a goal to rally around, a challenge of making next year better than the last. But in order to make 2019 a better year in your B...

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JORDAN TONG

CEO Frantz Building Services

CEO Elite Business Coaching

 

I teach janitorial business owners and leaders how scale up their company, gain more freedom, increase profits, and have more impact. I want to see our industry turned upside down and overrun with amazing companies and passionate servant leaders.

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