Knowing If The Right Person Is In The Right Seat - Lessons From Traction
The janitorial business is basically a people business. You don't have some piece of proprietary technology that churns out widgets....
Lessons Learned From A Recent Janitorial Acquisition
Over the last two years, my janitorial company had been looking for our first acquisition to help with expansion into new geographic...
Why You Need To Share Financials w/ Your Management Team
As owners of cleaning companies, we are often cautious about sharing financial information with our management team. As a general rule,...
Succession Planning - From Cleaner To Supervisor
Most managers and supervisors will not stay in their position forever. Some will quit, others will retire, and hopefully many will move...
How Cleaner Turnover Is Costing Me Nearly $170k/yr - It Could Be Costing You Big Time As Well
So I’ve been in the cleaning business for nearly 12 years and I’m ashamed to say that I just learned how cleaner turnover affects the...
Janitorial Management Made Less Stressful - 2 Tips
If you've been in the janitorial industry for any length of time, you know that managing accounts and cleaners can be a very stressful...
What Jesus, Jim Collins, and Patrick Lencionio Understand About Janitorial Leadership
Finding and keeping quality people is probably the biggest challenge we face as owners or leaders in the BSC industry. Additionally,...
Free Janitorial Q&A Webinar
Every month, our Elite BSC Mastermind Group hosts a webinar for the group members. In the previous two blogs, I wrote on two of the...
Can Cleaners Keep Getting Raises?
Our BSC mastermind group recently hosted a Q&A webinar where our 75 members submitted questions. One of the questions we received - and...
The Danger Of Not Growing
We have a branch operation at my company that has been stagnant for a few years. We’ve gained a couple of accounts and lost a couple of...